If you hold a Punjab National Bank (PNB) credit card, using it gets more expensive from 1 November 2026. PNB has published a public notice revising several service charges on its Visa and RuPay credit cards. Cash withdrawals, late payments and bounced card payments will cost more. Redeeming reward points and paying large utility bills will carry fees that do not exist today. The good news is that most of these charges are easy to avoid if you know what is coming.
Here is what is changing, how much it could cost you, and what to do before and after 1 November. All figures are from PNB’s own notice as of 28 October 2026, and they exclude GST, which is charged on top.
For information only, not financial advice.
What PNB has announced
PNB’s credit card portal carries a banner saying the bank has revised the service charges on its credit cards with effect from 1 November 2026, with a link to a PDF titled “Notice: Revision in service charges applicable on credit cards”. The PDF compares existing and revised charges side by side. In the revised column, the new charges are listed under the heading “For VISA/RuPay Credit Card Variants”, which suggests one common set of charges in place of the many card-by-card slabs PNB uses today.
Trade Brains, which reported the change on 17 October, lists the cards affected as including PNB RuPay Platinum, RuPay Select, EMT RuPay, Patanjali RuPay Platinum, the LUXURA metal card and the Visa Classic, Gold, Platinum and Signature cards. Upstox also listed the change on 27 October among the main updates for bank customers in November.
Old vs new PNB credit card charges
The table below sums up the six changes in PNB’s notice. “Existing” charges differ by card, so the ranges shown cover the main RuPay and Visa variants.
| Charge | Existing | From 1 November 2026 |
|---|---|---|
| Cash withdrawal at PNB ATMs | 2% of amount, minimum ₹100 or ₹150 depending on card | 2.5% of amount, minimum ₹400 |
| Cash withdrawal at other ATMs in India | 2% of amount, minimum ₹150 or ₹200 depending on card | 2.5% of amount, minimum ₹500 |
| Cash withdrawal at overseas ATMs | 2% of amount, minimum ₹250 or ₹300 depending on card | 2.5% of amount, minimum ₹500 |
| Late payment fee | Nil up to ₹1,000 due; ₹500 to ₹750 above that | Nil up to ₹500 due; ₹500 to ₹1,200 above that (see slabs below) |
| Bounced cheque / failed auto-debit | ₹100 to ₹250 per instrument depending on card | 2% of the payment amount, minimum ₹400 |
| Duplicate statement | ₹50 (beyond three months); e-statement free | ₹50 for any month; e-statement free |
| Reward redemption | Nil | ₹99 per redemption request |
| Utility bill payments | Nil | 1% if utility payments exceed ₹50,000 in a billing cycle, maximum ₹2,000 per transaction |
New late payment fee slabs
The late fee is based on the total amount due on your statement. This is the change most cardholders are likely to feel, because even a small slip now costs more.
| Total amount due | Existing fee | New fee |
|---|---|---|
| Up to ₹500 | Nil | Nil |
| ₹501 to ₹1,000 | Nil | ₹500 |
| ₹1,001 to ₹5,000 | ₹500 | ₹750 |
| ₹5,001 to ₹10,000 | ₹600 | ₹750 |
| ₹10,000 to ₹50,000 | ₹750 | ₹1,000 |
| Above ₹50,000 | ₹750 | ₹1,200 |
For PNB credit cards issued against a fixed deposit, the notice keeps the late fee at 30% of the minimum amount due, subject to a minimum of ₹200 and a maximum of ₹500 per billing cycle, and keeps the bounce charge at ₹100 per instrument. The notice also says charges on a LUXURA card issued against a fixed deposit will match those on the normal LUXURA card.
What it means in rupees
A few simple examples, worked out from the figures in PNB’s notice (before GST):
- Withdrawing ₹5,000 cash at a PNB ATM on a RuPay Platinum card: today the fee is ₹100 (2% works out to ₹100, which matches the minimum). From 1 November it becomes ₹400, because 2.5% is only ₹125 and the new minimum is ₹400. That is four times the fee, and finance charges on the cash advance come on top, so check your card’s terms.
- Withdrawing ₹20,000 at another bank’s ATM: the fee goes from ₹400 (2%) to ₹500 (2.5% and the minimum are the same here).
- Missing the due date on an ₹8,000 bill: the late fee rises from ₹600 to ₹750, as Trade Brains also points out.
- An auto-debit of ₹10,000 that fails because your bank account is short: the bounce charge rises from ₹200 (on most RuPay cards) to ₹400. On a ₹50,000 payment it becomes ₹1,000, since 2% is higher than the minimum. You may also face a late fee if the bill then goes unpaid.
- Redeeming reward points four times a year: ₹396 in fees, plus GST.
The utility bill fee needs a closer look
PNB’s notice says the fee is “1% of total amount of utility payments” if the total exceeds ₹50,000 in a billing cycle, with a cap of ₹2,000 per transaction. The wording suggests the 1% applies to the whole utility total once you cross ₹50,000, not just the part above it, but the notice does not say this outright, and it does not define which billers count as “utility”. If your utility bills on the card exceed ₹50,000 in a cycle, ask the bank how the fee will be calculated.
What to do now
- Redeem reward points before 1 November if you were planning to. PNB’s notice shows redemption as free under the existing charges. If you have a balance worth using, one redemption now may save you the ₹99 fee. After 1 November, save up points and redeem them in one go rather than several small requests.
- Stop using the credit card for cash. Use your debit card or UPI for cash needs. A credit card cash advance now costs at least ₹400 at a PNB ATM and ₹500 elsewhere, before GST and any finance charges.
- Set up full-payment auto-debit and keep the account funded. Paying the full bill on time avoids the late fee and interest. If you can only pay part, at least pay the minimum; our guide on the minimum amount due on a credit card explains why that is a stop-gap, not a plan.
- Keep a buffer in the linked bank account a few days before the debit date. A bounced auto-debit now costs 2% of the payment, minimum ₹400.
- Switch to e-statements. They stay free, while a duplicate paper statement costs ₹50.
- Track utility payments if you put large bills on the card. Keep the cycle total at or below ₹50,000, or move some bills to another payment method.
- Read the full notice for your card. It is linked from the PNB credit card portal. If a charge is unclear, ask PNB customer care before 1 November.
Late fees and repeated bounces can also show up in your repayment record. Our article on credit card mistakes that hurt your CIBIL score covers the habits that matter most.
Should you keep your PNB credit card?
For someone who pays in full every month, uses the card only for purchases, and redeems points occasionally, the practical impact is small: mainly the ₹99 redemption fee. For someone who relies on cash advances, pays late now and then, or puts large utility bills on the card, the new structure is noticeably costlier. If that describes you, compare the charges on your PNB card with other cards you are eligible for. Our guide to choosing the right credit card can help you weigh annual fees, rewards and charges. If you carry a balance, focus on clearing it first; see our tips on overcoming credit card debt.
Closing a card is not always the answer. If your use is simple (purchases only, full payment, occasional redemption), the new charges may cost you little or nothing, and the card’s other benefits may still be worth keeping.
FAQ
When do the new PNB credit card charges start?
From 1 November 2026, according to PNB’s public notice on its credit card portal. All charges are exclusive of GST, which is added on top.
Is there now a fee to redeem PNB reward points?
Yes. The notice lists a fee of ₹99 per redemption request from 1 November 2026, against nil under the existing charges. Redeeming in fewer, larger batches keeps the cost down.
Do the changes apply to PNB credit cards issued against a fixed deposit?
Partly. For FD-backed cards, the notice keeps the late fee at 30% of the minimum amount due (minimum ₹200, maximum ₹500 per cycle) and the bounce charge at ₹100 per instrument. Check the notice for the other charges on your specific card.
Bottom line
PNB’s revised charges from 1 November 2026 mostly penalise costly habits: cash withdrawals on a credit card, late payments and failed auto-debits. Add the new ₹99 reward redemption fee and the 1% fee on utility payments above ₹50,000 a cycle, and casual users should redeem any points they want now, move cash needs to a debit card or UPI, and make sure the full bill is paid on time from a funded account. Do that, and the new charges should barely touch you.
Sources
- Punjab National Bank: Notice – Revision in service charges applicable on credit cards w.e.f. 1st November 2026 (PDF)
- Trade Brains: PNB Credit Card Charges Revised From November 1
- Upstox: November 2026 changes – 4 important updates for bank customers, pensioners and taxpayers
